Managing a restaurant business successfully, that too for a long period, is not like an easy walk in the park. There are over a dozen challenges that restaurant owners face in their day to day business. Be it handling the billing part minus even a single error, or keeping the customers happy & satisfied; there are several challenges you may have to juggle with. Fortunately, the new generation of restaurant management software is making things easier for restaurateurs. These systems are loaded with features and capabilities to help manage and run your restaurant, bar & pub, food court, cafeteria, and even food truck business.
How to buy a restaurant POS?
If you are planning to buy one, you must first go through the list of features. There is no point buying restaurant POS software that does not take your business to the path of success. So, before you zero down your option, let us help you know about the top five features that your restaurant management system should offer.
- Real-time menu management
In this era of social media, customers are often impatient. They want information within seconds. And if you fail to provide them with the information they are looking for, it will create a negative impression in their mind. For this reason, you must go for an application that comes with real-time menu management. With the help of this feature, your restaurant’s menu will be easily accessible across the web. The menu list will get updated in real-time, as it will be in sync with your restaurant’s inventory. It happens a lot of times when customers want to order something from a menu only to find it that it is currently unavailable. Things get worse when customers choose an item and place an order, and later you have to cancel it because your inventory has run out of that particular dish.
Another major advantage of having real-time menu management is that you can manage your daily business in a better way. As the owner of your restaurant business, you must keep yourself updated the status of your inventory. In this way, you won’t have to face a situation where the essential items run out of stock. Having restaurant management software that comes with real-time menu management is advantageous these days.
- Works both offline and online
You may not have access to the internet all the time. Things may go wrong sometimes. Even in such situations, your restaurant POS software should work in a hassle-free way. But not all POS available in the current market can be used offline. If you end up buying such an application, you will be left helpless if the internet connection stops working properly. From billing to inventory management, there are several features that you will need to run your restaurant in a smooth way. So, go for a piece of software that works both offline and online.
- Quick ordering flow
QSRs (Quick Service Restaurants) cannot afford to spend too much time processing the orders. Likewise, cafes, pubs & bars, and food trucks need to manage the orders swiftly. The best restaurant POS can help you reduce the throughput time of processing the orders. With the support of Quick Ordering Flow, you will be able to serve more customers in the same amount of time, which means increased capacity/productivity. Besides, it will also keep your customers happy and satisfied, as they won’t have to wait too long to get their orders processed.
- Easy printer integration
Besides inventory tracking, a good POS system should also make the billing part quick and easy. Go for POS software that supports a wide range of printers, and the integration process has to be simple and quick as well. You would not want to embarrass yourself in front of your customers or make them feel annoyed due to delay in the process of bill generation/printing. You should look for restaurant management software which supports set up via LAN (for Windows), USB, and Bluetooth (for Android).
- Reports- day end and detailed
Sales reports are quite useful for almost any kind of business. The data you generate through your restaurant’s daily sales report can be used in various ways. The most significant use can be made with the help of AI (Artificial Intelligence) technology. POS systems powered by AI technology have the capability to gather data and then process the same to find the preferences of your customers. Based on the predictions and business insights generated by the POS, you can fine-tune your restaurant business. It makes easy for you to know which dishes to include in your menu and which ones to avoid.
So, those are the top five features that the best restaurant management software or systems have. If you are planning to buy one, you must compare the options available. Based on the comparison, you should zero down your choice.