The year 2018 brought in a lot of cheer especially for the organized sector of the market. The Quick Service Restaurants (QSR) and the casual dining restaurants account for a major share of the revenues of the organized chain market in India. The newer sectors like Cloud Kitchens and Ghost Kitchens are not far behind due to their Lean Business Model and Capital Efficient Operations.
The year saw a lot of emphasis on organized methods of operations throughout the country and the competition for the Top spot in the Restaurant Management Sector and will be spilling into 2019. There were many advancements in Restaurant Management Software especially when it comes to avoiding wastage of food, hyperlocal sourcing, environmental sustainability, ingredient transparency..etc. Technology companies are doing their bit in educating the Restaurant Owners of many facets of operations which otherwise might have been ignored by them.